Lightning Digital / Privacy
Privacy policy
Last updated October 23, 2026
What you share with us
When you send an enquiry, we receive the contact details, service choices, and message you provide. A detailed data request also includes your project requirements. Only send information you’re comfortable sharing for a business discussion; please leave out passwords and sensitive personal data.
How we use your enquiry
We use these details to review your request, reply, prepare a quote, and manage any work we agree with you. Enquiries are delivered to our internal notification system through Discord and may become part of our business correspondence. Sending a form does not subscribe you to a marketing mailing list.
Call bookings
Our booking links open Cal.com, where you choose a time and provide booking details. Cal.com processes that information under its own privacy policy. We use booking information to schedule and follow up on the meeting.
Email enquiries
Where advertising measurement is permitted, the email link on our contact page may include a short enquiry reference in its subject. This lets us connect an actual email enquiry to the website visit that started it. When the inbox integration is enabled, we manually approve genuine email enquiries and keep a private lead register in Google Workspace. The register uses a hashed sender email, a conversation link, attribution details, and delivery status; it does not copy email message bodies. These measurement records expire after 90 days. Your original business correspondence remains in our inbox. Unmatched enquiries are not assigned a guessed advertising source.
Website and advertising measurement
We use PostHog to understand page visits and actions such as enquiry submissions and booking-link clicks. Form fields are marked to prevent automatic capture of their contents, and session recording is disabled.
Where advertising measurement is permitted by the site’s regional settings and your privacy preferences, Google Ads measures visits and booking-link clicks. A successfully delivered enquiry or confirmed booking can send an ad-click identifier and a hashed version of the contact email to Google to help match it to an ad. Names, phone numbers, and message contents are not included in these conversion uploads. Personalized advertising is disabled. Read how Google uses data. Declined advertising preferences and supported Global Privacy Control signals block the site’s Google measurement.
Questions and deletion requests
To ask about information you’ve shared, correct your contact details, or request deletion of an enquiry, Contact Us. We’ll review your request and any ongoing project or recordkeeping requirements.